Privacy Policy

Privacy Policy — True Love

Last updated: October 2025

Thank you for visiting True Love (“we,” “us,” “our”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://www.truelove.store (“the Site”).

By using our website, you agree to this Privacy Policy.

1. Information We Collect

We collect information to process your orders and improve your shopping experience.

A. Information You Provide

When you:

  • Make a purchase

  • Create an account

  • Subscribe to our newsletter

  • Contact us through support channels

We may collect:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (credit/debit card, PayPal, or other payment methods)

  • Order history and preferences

B. Information Automatically Collected

When you browse our Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages you visit, time spent, and referring URL

  • Cookies and similar tracking data

This data helps us analyze trends, manage the website, and improve performance.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders

  • To provide customer support and respond to inquiries

  • To send order confirmations and shipping updates

  • To prevent fraud or unauthorized transactions

  • To improve our products and services

  • To send marketing communications (only if you have opted in)

You can unsubscribe from promotional emails at any time by clicking “Unsubscribe.”

3. Sharing Your Information

We do not sell or rent your personal information.

We may share data only with trusted third parties that help us operate our store, such as:

  • Payment gateways (e.g., PayPal, Stripe)

  • Shipping and logistics providers

  • IT and analytics services (e.g., Shopify, Google Analytics)

  • Legal authorities, if required by law

All partners comply with strict data protection requirements.

4. Cookies

Our Site uses cookies to ensure a smooth and personalized experience.
Cookies are small data files stored on your device.

We use cookies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze site traffic and performance

You can disable cookies in your browser settings, but this may limit some website functionality.

5. Data Retention

We keep your personal data only as long as necessary to:

  • Complete transactions and provide support

  • Comply with legal and accounting obligations

  • Resolve disputes

When no longer needed, we securely delete or anonymize your information.

6. Data Security

We use industry-standard security measures (SSL encryption, secure servers, and limited access) to protect your personal information from unauthorized access or disclosure.

However, no online system is 100% secure. By using our Site, you acknowledge that transmission of data over the internet is at your own risk.

7. Your Rights

Depending on your location, you have the right to:

  • Access and request a copy of your personal data

  • Request correction or deletion of your information

  • Withdraw consent to marketing communications

  • Request restriction or portability of your data

  • File a complaint with your local data protection authority

To exercise any of these rights, contact us at support@truelove.store.

8. Children’s Privacy

Our services are not intended for individuals under 16 years of age.
We do not knowingly collect personal information from minors.
If you believe a child has provided personal information, please contact us to have it deleted.

9. Third-Party Services

Our Site may contain links to external websites (e.g., payment platforms or social media).
We are not responsible for their privacy practices.
We encourage you to read their respective privacy policies before providing any data.

10. International Data Transfers

If you access our Site from outside the United States, please note that your data may be transferred to servers located in the U.S. or other countries where privacy laws may differ.
By providing your information, you consent to this transfer.

11. Updates to This Policy

We may update this Privacy Policy periodically.
All updates will be posted on this page with the revised “Last updated” date.
Please review this page regularly to stay informed.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

📧 support@truelove.store
📍 True Love Inc
8 The Green, Suite B, Dover, DE 19901, Delaware, United States